KRATES TERMS AND CONDITIONS

1. All items are on-hand and official (unless stated otherwise).

2. The shop is open for orders and inquiries at 9:00 AM to 11:00 PM CST.

2. Strictly NO CANCELLATIONS. 50% of the item price must be paid if you wish to cancel.

3. The shop will not be responsible and liable for any damages while your item is in-transit.

4. Available Modes of Delivery (MOD) are as follows: Direct Gogo Xpress and J&T, and Shopee Checkout (via Gogo Xpress and J&T). Choose your courier at your own risk (refer to T&C Number 3).

5. All items are PAYO (Pay As You Order; within 30 mins) or 50% down payment (PAYO) to secure. Remaining balance can be settled within 2 days.

6. Item prices are all-in (ISF + fees), exclusive of packing fee (PhP 25.00) and shipping fee. Regarding the packing fee, additional PhP 15.00 will be charged once the order exceeds one (1) quantity.

7. Payments shall be sent via GCash after we send your Order Confirmation.

8. Pay on or before the given deadline. We will not accept any order cancellations (refer to T&C Number 2).

9. Late payment fee (Php 50.00 per day) will be applied once you fail to pay on or before the given deadline.

10. Shipment days are currently set to Saturdays and Sundays only.

REMINDERS FOR SHOPEE CHECKOUT

1. Use Shopee Checkout at your own risk.

2. Damage, delays, and lost parcels will not be the shop's responsibility once the parcel has been sent out for shipment.

3. In case of lost parcel, refunds will not be compensated (refer to T&C Number 1 of this section).

4. The shop will only accept ShopeePay as the mode of payment for Shopee Checkout services.

5. Checkout links will be sent through Twitter DMs once the item/s are already sorted and packed for shipment.

FAQs

1. Location - Batangas City, Philippines, 4200

2. Mode of Payment (MOP) - GCash

3. Mode of Delivery (MOD) - Direct Gogo Xpress and J&T, Shopee Checkout (via Gogo Xpress and J&T)